Our Commitment to the Environment

We at JA Removals & Storage are committed to the protection and sustainability of the environment.

We strive to always seek new innovative ways to minimise the environmental impact that potentially can impact us within the business.

We believe that everyone is responsible for good environmental performance and standards as well as incorporating considerations into all our business activities.

Below are the JA Removals & Storage Ltd key principles that help provide a clear framework to help us set our goals and objectives to promote innovation, best practice and continuous improvement in environmental performance.  This will enable the business to establish, deliver and maintain a positive culture that achieves the performance that we always aspire to.  We:

• Provide clear leadership that promotes good environment standards and performance with adequate resources to achieve our environmental objectives;
• Always meet and aim to exceed the requirements of environmental legislation, policies and charters;
• Strive to continually improve on environment improvements, and to ensure best practice is implemented within on aspects of work carried out;
• To implement sustainable solutions for the company and community;
• Prevent pollution whenever we can, but if an incident occurs we will respond effectively and efficiently to minimise impact on human health and environment;
• Minimise and manage waste that we generate, and aim to reuse or recycle waste materials whenever it is practically reasonable;
• Efficiently manage the risks when work activities are carried out, and improve sites environment standards by leading by example;
• Ensure employees have the skills and competencies to contribute to developing a sustainable environment within the company;
• Encourage open and honest discussion with employees, community and stakeholders to challenge performance in a positive constructive way that can help the company achieve the objectives set out for health , safety and environment;
• Communicate effectively to raise awareness of environmental risks;
• Monitor and review our environmental performance, to ensure that we reach the highest standards expected on reaching ISO 14001, by having a robust management system in place that measures this performance

Our Commitment to Safe Disposal of Unwanted Items

The Site Manager/Agent shall formulate and implement a specific waste management plan prior to any disposal activities taking place. The Supervisor will always suggest a viable and helpful way of discarding items that are not needed to be transported. The waste management plan will address the following issues:

• Safety/environmental requirements relating to the waste expected on site;
• Waste avoidance – typically the storage of materials;
• Waste minimisation – typically involving good housekeeping of materials;
• Unwanted Furniture and Items – To provide local charities that supply furniture to homeless and third sector organisations;
• Information to the customer to give away items for free on the internet using social media;
• Waste characterisation and treatment if necessary;
• Management of hazardous waste – including the need for registration of the site as a hazardous waste producer;
• Waste recycling opportunities;
• The necessity for checks on waste carriers and waste managers licences;
• Waste transfer notes;
• Roles and responsibilities on site; and
• Mechanism to capture waste metrics for reporting.

Our Commitment to Quality & High Standards

We at JA Removals & Storage Ltd strive for customer satisfaction and ensure all employees provide total quality solutions.  This is supported by key values of:

• Uncompromising in our approach to safety
• Take pride within our work ethics
• Unyielding in our integrity
• Always strive to delight our customers time after time
• Collaborative in our relationship with our customers and everyone we deal with

We at JA Removals & Storage Ltd are developing processes and management system to meet the Quality Management requirements of ISO EN 9001.  The processes and management system also incorporates ISO EN 14001 and BS OHSAS 18001 systems.  This helps provide the business one effective and seamless integrated management system, designed to deliver our contractual and regulatory obligations by complying with relevant legislation and related standards in a safe, environmentally and sustainability manner.

JA Removals & Storage Ltd has developed its expertise since its establishment and its aim is to achieve a high standard of service at all times.  We:

• Provide our customers with goods and services to the agreed requirement in accordance with details and price
• Ensure Directors, Management and staff are responsible for Quality control through their Quality Management Systems, seeking improvement by constant review
• Co-ordinate with suppliers and customers to achieve high standards of expertise
• Provide effective and competent based training to assist all personnel always achieve, the high standards required.

The Company is fully committed to achieving customer satisfaction by implementing the businesses quality procedures and materials by providing an outstanding service and, product quality will we achieve our aims of long term success and sustained improvements.

All personnel within the Company are responsible and take accountability for the quality and service of work carried.  JA Removals & Storage Ltd have a responsibility for ensuring the quality of their work and that of any persons under their supervision. These responsibilities are defined within the Company procedures.

The Object of our Policy

In recognising the potential risk of impaired safety performance by the consumption of alcohol, and/or the use/misuse of non-prescription drugs or substances, it is the policy of JA Removals & Storage Ltd to prohibit their use or consumption at work, or during periods prior to working hours where the effects would continue during working hours.

• To encourage a safer and healthier working environment for our employees, contractors and agency workers
• To ensure everyone is aware of the acceptable standards
• To ensure that anyone suspected of being under the influence of alcohol or drugs is treated in a fair and consistent manner
• To ensure that anyone who advises their line manager that they have a drug or alcohol related problem is given the necessary support to resolve their problems
• Where applicable to support the specific requirements of our clients and the market sector in which we work

Implementing the Policy

To implement the policy we shall:

• Enforce the arrangements published within the Company Management System
• Carry out screening when contractually required and when such screening is warranted by virtue of circumstances
• Recognise that the ill effects of substance abuse are regarded as a medical condition and that relapse may occur even during rehabilitation
• Require employees to adopt a self-help approach to drug or alcohol related problems
• Provide support and encouragement to those employees who voluntarily seek to overcome a drug or alcohol related problem
• Maintain strict confidentiality, within the constraints of the law, on the drug or alcohol problems of individual employees
• Prohibit possession or dealing in illegal substances in the work environment
• Enforce appropriate action in accordance with the relevant disciplinary procedure where warranted by circumstances
• Ensure that our sub-contractors are continually required to have an adequate drugs and alcohol policy
• Take positive steps to ensure that persons do not report for work if they are unfit through alcohol and/or drug abuse, using suspension where applicable
• Ensure that our clients’ requirements take precedence over those of JA Removals & Storage Ltd if the client dictate
• Review this policy annually as part of the overall Health and Safety Policy